Privacy Policy
Your privacy matters to us at SmartDesktopSword
Information We Collect
SmartDesktopSword collects information to provide better budgeting services to our users in the Philippines and beyond. We gather data through various means when you interact with our platform.
How We Use Your Information
Your data helps us deliver personalized budgeting experiences and maintain platform security. We process information for specific, legitimate business purposes only.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Personal Information | Contract Performance |
| Budget Analytics | Financial Data | Legitimate Interest |
| Platform Security | Device Information | Legitimate Interest |
| Customer Support | All Relevant Data | Contract Performance |
Data Sharing and Disclosure
We limit data sharing to essential service providers and legal requirements. Your financial information remains confidential and is never sold to third parties for marketing purposes.
We do not sell, trade, or rent your personal information to third parties. Any data sharing occurs only with your explicit consent or as required by Philippine law.
Limited sharing occurs with:
Your Privacy Rights
Under the Data Privacy Act of 2012 and international privacy standards, you have significant control over your personal information. We respect these rights and provide clear processes for exercising them.
Access Your Data
Request a complete copy of all personal information we hold about you, including budget data and usage patterns.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your dashboard or by contacting support.
Delete Your Account
Request complete deletion of your account and all associated data, with some information retained for legal compliance as required.
Data Portability
Export your budget data in a standard format to use with other financial planning tools or services.
Restrict Processing
Limit how we use your data while maintaining your account, particularly for analytics and improvement purposes.
Withdraw Consent
Revoke permission for optional data processing activities like marketing communications or product recommendations.
Data Security Measures
We implement comprehensive security measures to protect your financial data from unauthorized access, alteration, or disclosure. Our security framework combines technical and organizational safeguards.
All financial data is encrypted using AES-256 encryption both in transit and at rest. We regularly update our security protocols and conduct third-party security audits.
Our security measures include encrypted data transmission, regular security audits, restricted employee access to personal data, secure data centers with physical protection, automated backup systems with encryption, and multi-factor authentication for administrative access. We also maintain incident response procedures and work with cybersecurity experts to stay ahead of emerging threats.
Data Retention Policy
We retain your information only as long as necessary for service provision and legal compliance. Different types of data have different retention periods based on their purpose and legal requirements.
Account information is kept for the duration of your active subscription plus 3 years for customer service purposes. Financial data entered into budgets is retained for 7 years to comply with Philippine financial record-keeping requirements. Usage analytics are anonymized after 2 years and may be retained indefinitely for product improvement. Support communications are kept for 5 years to maintain service quality and resolve potential disputes.
When you delete your account, we begin immediate removal of personal identifiers while retaining anonymized data for legal compliance. Complete data deletion occurs within 30 days of account closure, except where longer retention is required by law.
International Data Transfers
As a Philippine-based company serving users globally, we may transfer data internationally for technical operations. All transfers comply with applicable data protection laws and include appropriate safeguards.
Our primary data storage remains within the Philippines, but we use cloud services that may process data in other countries with equivalent data protection standards. Any international transfer includes contractual protections equivalent to those required under Philippine and European privacy laws. You can request information about specific transfer mechanisms and safeguards by contacting our privacy team.
Cookies and Tracking
SmartDesktopSword uses cookies and similar technologies to enhance user experience and analyze platform performance. You have control over cookie settings and can manage preferences through your browser.
We use essential cookies for login sessions and platform functionality, analytics cookies to understand user behavior and improve features, and preference cookies to remember your dashboard settings and display preferences. We do not use advertising cookies or share cookie data with advertising networks.
You can disable non-essential cookies through your browser settings without affecting core platform functionality. Our cookie banner allows granular control over different cookie types when you first visit our platform.
Updates to This Policy
This privacy policy may be updated to reflect changes in our practices or legal requirements. We will notify users of significant changes through email and platform notifications.
Minor updates that do not affect your rights or data processing activities will be posted on this page with an updated effective date. Major changes that impact how we collect, use, or share your data will trigger direct notification to all active users at least 30 days before implementation.
We encourage periodic review of this policy to stay informed about your privacy rights and our data practices. The current version will always be available at smartdesktopsword.com/privacy-policy with the most recent update date clearly displayed.
Privacy Questions and Concerns
For privacy-related questions, data requests, or concerns about how we handle your information, please contact our dedicated privacy team.
Email: privacy@smartdesktopsword.com
General Contact: info@smartdesktopsword.com
Address: 379 Mali Street Purok 1, Brgy, Angeles, 2009 Pampanga, Philippines
Phone: +63743045567
We respond to privacy inquiries within 5 business days and data requests within 30 days as required by Philippine law.